Digital Account Manager
Location: Tel Aviv
Workplace type : Hybrid
Employment type: Fulltime
A digital marketing agency located in Tel Aviv, that specializes in marketing services for the Israeli market is looking for a talented and driven Digital Account Manager to join the digital team. This is a key client-facing role that involves end-to-end management of digital processes, ongoing client communication, strategic planning, and cross-team coordination.
Responsibilities:
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Serve as the main point of contact for clients – understanding their needs, aligning expectations, maintaining strong relationships, and ensuring client satisfaction
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Translate client goals into clear, actionable briefs for internal teams (media, creative, content, design)
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Oversee the creative and media process from planning through to launch, including post-campaign reviews and insights
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Lead client meetings, present deliverables, gather feedback, and produce performance reports
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Manage budgets, timelines, proposals, and contracts in collaboration with the client
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Proactively suggest new ideas, initiatives, and opportunities to improve client outcomes and drive growth
Requirements:
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At least 2 years of experience in client management in a marketing or digital agency – mandatory
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Solid understanding of the digital ecosystem – paid media, content, social media, websites, and data – advantage
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Excellent interpersonal and client management skills with the ability to multitask
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Strong organizational and project management capabilities across multiple stakeholders
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Proficiency in Microsoft Office and Google Workspace tools
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Outstanding communication and writing skills in Hebrew (both verbal and written); strong English – advantage
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Understanding of performance metrics (KPIs) and ability to interpret campaign reports – even if not managing campaigns directly - an advantage