CRO (Conversion Rate Optimization)
A dynamic and rapidly growing e-commerce company that produces beauty and wellness products, is looking for a rockstar CRO (Conversion Rate Optimization), tasked with overseeing the development and enhancement of the company’s website.
This role requires a deep understanding of the ecommerce landscape, including market trends, consumer behavior, and technology innovations
Responsibilities:
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Develop and Execute Product Strategy
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Introduce new site features as needed
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Conduct thorough market research and competitive analysis to identify opportunities and stay ahead of industry trends
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Create a high level of website functionality, and deliver the optimal user experience.
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Collaborate closely with design, engineering, marketing, and sales teams to ensure successful product development and launch.
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Monitor and analyze ecommerce product performance metrics, including sales, conversion rates, and customer satisfaction, and use this data to make informed decisions about product strategy and development.
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Utilize data and analytics to monitor product performance, identify areas for improvement, and inform product decisions.
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Conduct A/B testing to determine the most effective design elements and call-to-action placements.
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Ensures accurate and timely content updates
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Personalization and customer segmentation
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Manage and optimize email marketing campaigns and oversee the customer club/card program to enhance customer engagement and loyalty
Requirements:
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3-4 years experience in Ecommerce Product Management/ CRO (Conversion Rate Optimization)
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Proven ability testing the economic substance of revenue and performing data analysis.
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Proven ability to develop and execute product roadmap
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Data-driven problem-solver with a proven track record in ecommerce
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Strong understanding of ecommerce platforms and technologies
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Excellent project management and organizational skills
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Exceptional communication and interpersonal skills
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Experience in optimize and improve user experience and interface
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Experience in track and report on ecommerce CRO and KPIs
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Usage of analytics tools to monitor sales trends, conversion rates, and customer engagement
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Experience in email marketing and managing customer loyalty programs
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Ability to work independently
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Ability to generate and execute new ideas
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Familiarity with with CSS, SQL - an advantage
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Familiarity with with Figma, Canva - an advantage
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Experience with Automation/ABTesting systems - a big advantage
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Bachelor’s degree in Business, Marketing, Computer Science, or a related field. MBA - an advantage